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RESOLVING CONFLICT PEACEFULLY

What is Mediation?
• Mediation is a method to resolve conflict.
• It is a voluntary, confidential process involving a neutral third party who facilitates the conversation to explore the disputed issues and determine what each party wants from a resolution.

The mediator gathers information, frames the issues, assists parties in identifying options, negotiates with parties to find a resolution and finalizes their agreement.

Who would Benefit from Mediation?
People involved in:
• Community disputes
• Divorce
• Family members in conflict
• Work-related conflict
• Any dispute that appears to be heading to court

Why is Mediation a Good Option?
• Mediation is less adversarial, expensive, and time consuming than litigation and is most likely to produce an outcome that matches the interests of the disputing parties.
• Nearly all disputes can benefit because the goal is to help people solve problems in a peaceful, constructive manner, without going to court.

Mediation is a good choice in most situations